Return Policy

Returns

This happens very rarely, but under such a situation please mail us the item purchased immediately with a photograph. Our expert teams will attend to your complaint. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refund

If you haven’t received a refund, first check your bank account again.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, get in touch with us at support@urbanagrifarms.com

Shipping

To return your product, you should mail your product to: Plot no 128, Forest Ridge, Shamirpet, Hyderabad Telangana 500078

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Cancellation

Our products once purchased cannot be cancelled as these are perishable greens.